Welcome to my store. Current TAT is 20 business days. NO refunds are offered unless there is a grammatical error. Insurance is purchased on all items shipped, if the item arrives damaged, it is up to the customer to contact the USPS for a refund for damaged item.
please send a clear picture to MelissaS080@gmail.com as this is a double sided keychain. If you want only one side for a photo and the other to say Mama or a word of your choice, such as Mimi, nanny and so on, please leave this information in the notes to seller and you can include the details in Your email to me.
